Fix it yourself, or call us.
The same troubleshooting guides our technicians and customers use — written for operators, not engineers. Free, no login.
14 guides for the equipment behind your bar.
Most beverage-equipment problems have a handful of likely causes and a check you can run in two minutes. Start here — and if it needs a technician, we cover the whole Bay Area.
Soda machine troubleshooting
Fountain soda machine problems and what to check first — flat or foamy pours, weak flavour, no dispense, and when to call a technician.
Soda machine won't dispense
Step-by-step checks when a fountain or bar gun dispenses nothing, only syrup or only CO₂ — including carbonator reset and stuck valves.
Fountain dispenser troubleshooting
Why fountain drinks foam, pour flat or taste off — product temperature, CO₂ pressure, ice bridging and cold-plate contact explained.
Bar gun troubleshooting
Sticky buttons, flat pours, crossed or weak flavours and leaking bar guns — what an operator can fix and what needs a technician.
Ice machine troubleshooting
Commercial ice maker not running, not making ice or slow to harvest — the checks that solve most calls, plus the two-week cleaning rule.
CO₂ troubleshooting & safety
How a beverage CO₂ system works, why the contents gauge misleads, soap-test leak detection, cylinder changes and storage safety.
CO₂ tanks & cylinder rentals
Cylinder sizes, how long a tank lasts, swap and refill on route, and what to do when you run out mid-service.
Bag-in-box syrup handling
Storing, rotating and changing bag-in-box syrup correctly — connector care, date codes and diagnosing weak or missing flavour.
Preventive maintenance & cleaning
Daily, weekly and monthly cleaning schedules for fountain, ice and dispensing equipment — and the warning signs of an overdue service.
Beverage quality standard
The five steps to a consistently good pour: date codes and rotation, refrigeration, carbonation, presentation and the morning taste test.
Fountain startup & shutdown
Correct procedures for bringing a beverage system up after a closure and shutting it down safely — including the boil-water advisory rule.
Frozen drink machines
Slush and frozen carbonated beverage machines — premix rules, consistency settings, why a barrel won't freeze, and cleaning cadence.
Juice dispensers
Loading juice packages, purging air, priming, daily flushing and the NSF sanitising rule for juice dispensing equipment.
Tea & coffee brewers
Brewers that won't start, weak or bitter batches, sprayhead and funnel cleaning, urn sanitising and startup after a shutdown.
Need a technician?
24–48 hour response across the Bay Area, with loaners when a unit has to come out.